What We Do

The National Center for Human Factors in Healthcare brings together a diverse set of human factors and clinical experts to improve quality, efficiency, reliability, and safety in healthcare. A part of the MedStar Institute for Innovation (MI2) and the MedStar Health Research Institute (MHRI), the Center’s home and “research lab” is MedStar Health, a $6.1B not-for-profit healthcare organization. 

Our unique, patient-first philosophy provides:

  • Access: Direct access to 10 hospitals and more than 280 diversified healthcare organizations in MedStar Health’s clinical
    environments, as well as frontline clinicians and patients in a wide array of clinical settings.
  • Expertise: Multi-disciplinary expertise including human factors engineers, clinicians, computer scientists, informatics experts and environmental designers, as well faculty partners that prioritize user needs.
  • Scientific Rigor: Nationally-recognized academic excellence that is operationally focused—MedStar Health is a leading medical institution and home to one of the largest graduate medical education programs, ground-breaking new technology and a unique environment to spur innovation.

Learn more about what we do:

Research  We leverage theory to conduct applied research that addresses critical safety problems and contributes to the generation and dissemination of knowledge in the healthcare industry.

Education and Outreach  We offer dedicated training and mentoring to the next generation of human factors specialists, domestically and globally.

Usability Services  We contribute to the development of products and processes that are user-centered through understanding human capabilities and limitations.

Consulting Services  We provide a systems approach that assesses multiple factors and promotes a proactive path to safety.