Human Factors Specialist
Zoe is a human factors specialist at the MedStar Health National Center for Human Factors in Healthcare. In this role, Zoe investigates the interaction of humans and technology through applied research. She hopes that the Center’s research will support efforts to predict human errors that lead to patient harm and to design systems to mitigate these risks and improve patient safety. Her expertise in human factors is also leveraged for safety event reviews where she applies her understanding of human cognition to investigate why errors occur in health care. In addition, Zoe is a member of the Center’s Student Intern Committee. She received her bachelor’s in brain and cognitive science at the University of Rochester and she earned her master’s in human factors and applied cognition at George Mason University. In her free time, she enjoys taking dance classes and improving her drawing skills.