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Position Opening: Research and Business Operations Manager

Job Summary

The MedStar Health National Center for Human Factors in Healthcare is seeking a highly organized, self-motivated, and energetic Research and Business Operations Manager to oversee and execute on key administrative aspects of the Center’s research portfolio, usability services, and education contracts. Responsibilities include, but are not limited to, overseeing project budgets, forecasting and managing staff labor plans, supporting preparation and submission of proposals, and overseeing institutional review board requirements. The ideal candidate should share our Center’s vision and passion for innovation, research, and improving patient safety in health care.


EDUCATION: BA/BS in research and/or business operations with at least two years of related experience and/or training in program management, or equivalent combination of education and experience.

EXPERIENCE: The candidate should have experience working in a research or academic environment with a focus on business operations, including managing budgets and billing. Experience in health care is not required. Demonstrated ability to implement program management principles and managing, tracking, and coordinating a wide range of actions, documents, and tasks through completion.

TECHNICAL SKILLS: Highly organized, strong communication and writing skills, and ability to apply innovative practices to meet the Center’s needs. Ability to understand federal and private sector grant/contracts and billing processes.

Please send your application to [email protected].

Position Opening: Post-doctoral fellow or Junior Research Scientist

Job Summary

The National Center for Human Factors in Healthcare is seeking a post-doctoral fellow or a junior research scientist to support the execution of a multi-year grant investigating health information technology and usability, related to medication processes. The post-doc/scientist will also support small projects in other areas of human factors. The candidate must be a strong writer and have a desire to develop their research career human factors and usability. The candidate will work closely with other scientific staff to execute all aspects of grant funded research, including dissemination through journal publications and presentations.


EDUCATION: The candidate must have a PhD in human factors, applied cognition, cognitive science, or a related field and must have experience in healthcare.

EXPERIENCE: The candidate can be a doctoral student that will be graduating in the next few months, a recent post-doc, or PhD researcher with 1-3 years of experience. The candidate must have experience writing journal manuscripts and conducting large-scale research projects. Experience in healthcare research is required.

TECHNICAL SKILLS: Highly organized, strong communication and writing skills, and ability to manage multiple projects in various phases.

Please send your application to [email protected]

Position Opening: Data Scientist

Job Summary: The National Center for Human Factors in Healthcare is seeking to hire a full-time data scientist with a strong background in programming, data extraction, natural language processing and general machine learning. This candidate should have experience with several of the following programming languages: R, Python, C++, SQL, Java, and HTML. The ideal candidate should share our center’s vision and passion for innovation, research, and improving patient safety and healthcare. Expected responsibilities will include querying data sources, data analytics and visualization, development and rapid prototyping of web and EHR based applications, general machine learning and algorithm development.


EDUCATION:  Master’s degree in a computer science or engineering related field preferred, 5+ years’ experience and a BA/BS in computer science or engineering related field.  

EXPERIENCE: 5+ years’ experience with data analysis using SQL, computer programming or a related field with graduate level machine learning courses.

TECHNICAL SKILLS:  Strong programming and analytical competencies; Experience with SQL, Python, HTML5, Javascript, C++, R, Java, and statistical computing, data visualization, rapid prototyping, and proof of concept.

Please send your application to [email protected]

MedStar Human Factors Student Intern Program

Program Overview

The MedStar Human Factors Student Intern Program was created to provide meaningful research and analytical experiences to students in a real-world healthcare environment with a structured mentorship model. The program aims to provide the Human Factors Center with access to undergraduate, graduate, and post-graduate students to support research efforts throughout MedStar Health. 

Students interested in an internship through the National Center for Human Factors in Healthcare should complete our Prospective Intern Form

Providing this information about your experience, education, and availability will enable us to determine if we have an existing project that meets your needs. 

For further information, please contact the Student Intern Committee: [email protected]

Description of the Environment

About the National Center for Human Factors in Healthcare

Located in Washington, DC, the National Center for Human Factors in Healthcare brings together human factors engineers, psychologists, industrial systems engineers, health services researchers, and clinicians to conduct basic safety science and applied research to improve healthcare safety, efficiency, and reliability. A part of the MedStar Institute for Innovation (MI2) and the MedStar Health Research Institute (MHRI), the Center’s home and “research lab” is MedStar Health, academically affiliated with Georgetown University School of Medicine, and includes 10 hospitals and more than 20 health-related companies in more than 120 locations. As an academic and applied research center, the Center’s existence within MedStar Health provides unusual access to frontline, end-user subject groups in both simulated and actual healthcare operational environments. Topic areas are broad, ranging from usability to cognitive systems engineering, teamwork and communication, human-computer interaction, system safety engineering, and sociotechnical systems approaches. The center is supported by consulting contracts, research grants, and by MedStar Health’s commitment to safety. For more information, see

About SiTEL

The Simulation Training & Education Lab (MedStar SiTEL) is the education and training technology group of MedStar Health. MedStar SiTEL is made up of 85 talented individuals working in five primary areas, including clinical simulation, digital media services (virtual simulation and video production), instructional design, software development, and clinical education. MedStar SiTEL maintains its custom developed learning management system (which serves all of MedStar Health as well as outside clients), and operates 5 simulation facilities, including 6500 SF newly renovated center in Washington DC, and a 5500 SF center in Baltimore, MD. More information is available at

About the MedStar Institute for Innovation

MedStar SiTEL and the National Center for Human Factors in Healthcare are both part of the MedStar Institute for Innovation (MI2), whose mission is to catalyze and create innovation that advances health. The mantra of MI2 is “Think Differently.” The founding premise is that the pursuit of the remarkable will always be trumped by the tyranny of the daily, unless there exists a countervailing energy for seeing and doing further. The MedStar Institute for Innovation focuses on learning, simulation training, information infrastructure, human factors engineering, the built environment, technology commercialization and inventor services, and processes and systems of care delivery.

MedStar Health Research Institute (MHRI)

MedStar Health Research Institute (MHRI) provides a robust research support infrastructure to MedStar Health, including a centralized IRB (covering all hospitals), grants management, biostatisticians, proposal support, and other research support services. MHRI is in the top 20% in total funding received from the National Institutes of Health of all U.S. institutions, with over $35M in sponsored research per year. MedStar Health is part of the NIH-sponsored Georgetown-Howard Universities Center for Clinical and Translational Science (CTSA) research collaborative. Learn more at .

About MedStar Health

MedStar Health is the largest integrated health system in the mid-Atlantic region with 10 hospitals and 250 non-acute care facilities in the DC and Maryland region. MedStar Health represents a microcosm of the American healthcare system, representing the broadest possible spectrum of hospitals and patient populations. MedStar has one of the largest graduate medical education programs in the country training over 1,100 medical residents annually. The ten hospitals include large tertiary care/academic medical center hospitals, small community hospitals, and a university hospital (MedStar Georgetown University Hospital); inner city, suburban, and rural hospitals; teaching hospitals and hospitals staffed only by private attending physicians; and large, medium, and small-sized hospitals. MedStar Health has 30,000 associates, 3,500 licensed beds, 6,000 affiliated physicians, 175,000 annual inpatient admissions, and 1.6 million annual outpatient visits. MedStar Health’s six teaching hospitals have a total of 1100 resident physicians, one of the ten largest graduate medical education organizations in the US. Visit