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Position Opening: Senior Usability Specialist

Job Summary: The Usability Services team in the National Center for Human Factors in Healthcare is seeking a talented, energetic, personable, and passionate candidate with significant experience in device usability and digital health for a Senior Usability Specialist role. Expected responsibilities include designing and leading the execution of formative and summative usability studies, developing study protocols, test preparation, participant recruitment, quantitative and qualitative data collection, data analysis, interpretation of results, and preparation of technical reports. In digital health, the specialist will participate in EHR optimization, device- EHR integration, and evaluation of healthcare applications. Other duties include preparation of contract proposals, interfacing with clients, and participating in MedStar Health human factors safety integration activities, such as event reviews and human factors consulting projects, and medical device and information technology evaluation.


EDUCATION: Masters degree or PhD is required in human factors engineering, human/computer interaction, human factors psychology, or a very closely related field such as applied psychology or industrial and systems engineering. Degrees in related fields such as biomedical engineering will be considered with significant experience in human factors or usability work.

EXPERIENCE: At least two years post advanced degree. Direct experience in usability testing and evaluation of medical devices, and knowledge of FDA requirements is strongly preferred. Digital health experience should include in depth knowledge of EHR optimization, medical device and mobile app integration with EHRs, and knowledge of healthcare applications commonly used by consumers. Strong understanding of human factors principles, design and analysis is required.

LICENSE/CERT/REG: No special certification, registration or licensure is required

SKILLS: Exceptional verbal and written communication skills are essential. Comprehensive understanding of human factors and usability study design, data collection and analysis.

Reporting relationship:

REPORTS TO: Director, Usability Services, MedStar Institute for Innovation

Please send your application to [email protected]

Position Opening: Research Assistant

Job Summary: The National Center for Human Factors in Healthcare is seeking an energetic, detail-oriented, highly organized individual to join our team as a Research Assistant. Expected responsibilities include literature reviews, data entry, quantitative and qualitative data analysis and data management. The Research Assistant position will also support senior research scientists and should be comfortable working in a fast-paced team environment.


EDUCATION: Bachelor’s degree in a health/clinical, psychology or engineering related field.

EXPERIENCE: Previous or undergraduate work in a health/clinical, psychology, or engineering related field.

LICENSE/CERT/REG: No special certification, registration, or licensure is required.

SKILLS: Strong organizational and time management skills with the ability to manage multiple duties with close attention to detail. Strong written and verbal communication skills also required.

Reporting relationship:

Reports to: Program Manager, National Center for Human Factors in Healthcare

Please send your application to [email protected]

Position Opening: Administrative Assistant

Job Summary: The National Center for Human Factors in Healthcare is seeking a talented, energetic, personable, and passionate candidate to support our leadership team and overall center activities. The administrative assistant is critical role that is the face of the Center. Expected responsibilities include coordinating meetings, managing calendars of the director and other leadership, coordinating all arrangements for conferences and committee meetings, and support social media services for the Center. The assistant will also support research and report writing on special projects.


EDUCATION: High school graduation or equivalent; bachelors degree preferred

EXPERIENCE: At least two years of experience.

LICENSE/CERT/REG: No special certification, registration or licensure is required

SKILLS: Excellent verbal and communication skills. Knowledge of computer software programs and excellent organizational skills.

REPORTS TO: Director, National Center for Human Factors in Healthcare, MedStar Institute for Innovation

Please send your application to [email protected]

Description of the Environment

About the National Center for Human Factors in Healthcare

Located in Washington, DC, the National Center for Human Factors in Healthcare brings together human factors engineers, psychologists, industrial systems engineers, health services researchers, and clinicians to conduct basic safety science and applied research to improve healthcare safety, efficiency, and reliability. A part of the MedStar Institute for Innovation (MI2) and the MedStar Health Research Institute (MHRI), the Center’s home and “research lab” is MedStar Health, academically affiliated with Georgetown University School of Medicine, and includes 10 hospitals and more than 20 health-related companies in more than 120 locations. As an academic and applied research center, the Center’s existence within MedStar Health provides unusual access to frontline, end-user subject groups in both simulated and actual healthcare operational environments. Topic areas are broad, ranging from usability to cognitive systems engineering, teamwork and communication, human-computer interaction, system safety engineering, and sociotechnical systems approaches. The center is supported by consulting contracts, research grants, and by MedStar Health’s commitment to safety. For more information, see

About SiTEL

The Simulation Training & Education Lab (MedStar SiTEL) is the education and training technology group of MedStar Health. MedStar SiTEL is made up of 85 talented individuals working in five primary areas, including clinical simulation, digital media services (virtual simulation and video production), instructional design, software development, and clinical education. MedStar SiTEL maintains its custom developed learning management system (which serves all of MedStar Health as well as outside clients), and operates 5 simulation facilities, including 6500 SF newly renovated center in Washington DC, and a 5500 SF center in Baltimore, MD. More information is available at

About the MedStar Institute for Innovation

MedStar SiTEL and the National Center for Human Factors in Healthcare are both part of the MedStar Institute for Innovation (MI2), whose mission is to catalyze and create innovation that advances health. The mantra of MI2 is “Think Differently.” The founding premise is that the pursuit of the remarkable will always be trumped by the tyranny of the daily, unless there exists a countervailing energy for seeing and doing further. The MedStar Institute for Innovation focuses on learning, simulation training, information infrastructure, human factors engineering, the built environment, technology commercialization and inventor services, and processes and systems of care delivery.

MedStar Health Research Institute (MHRI)

MedStar Health Research Institute (MHRI) provides a robust research support infrastructure to MedStar Health, including a centralized IRB (covering all hospitals), grants management, biostatisticians, proposal support, and other research support services. MHRI is in the top 20% in total funding received from the National Institutes of Health of all U.S. institutions, with over $35M in sponsored research per year. MedStar Health is part of the NIH-sponsored Georgetown-Howard Universities Center for Clinical and Translational Science (CTSA) research collaborative. Learn more at .

About MedStar Health

MedStar Health is the largest integrated health system in the mid-Atlantic region with 10 hospitals and 250 non-acute care facilities in the DC and Maryland region. MedStar Health represents a microcosm of the American healthcare system, representing the broadest possible spectrum of hospitals and patient populations. MedStar has one of the largest graduate medical education programs in the country training over 1,100 medical residents annually. The ten hospitals include large tertiary care/academic medical center hospitals, small community hospitals, and a university hospital (MedStar Georgetown University Hospital); inner city, suburban, and rural hospitals; teaching hospitals and hospitals staffed only by private attending physicians; and large, medium, and small-sized hospitals. MedStar Health has 30,000 associates, 3,500 licensed beds, 6,000 affiliated physicians, 175,000 annual inpatient admissions, and 1.6 million annual outpatient visits. MedStar Health’s six teaching hospitals have a total of 1100 resident physicians, one of the ten largest graduate medical education organizations in the US. Visit