Center Overview Read the MedStar Human Factors Center Overview for the most recent summary of our work READ MORE What We Do We don’t redesign humans;
We redesign the system
within which humans work
Our Team Meet our diverse team of human factors professionals and other experts VIEW HERE News Spotlight MedStar Health Awarded
Prestigious Grant to Launch
Telehealth Research Alliance
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Featured Research npj Digital Medicine Article
Highlights Population Subgroup
Differences in COVID-19
Chatbot Use
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Thought Leadership View our latest work featured by leading publications and collaborators Explore resources

The photos throughout this site were selected prior to the COVID-19 pandemic unless noted otherwise. All patients, providers, and associates are expected to follow the current MedStar Health guidelines for safety, including proper masking and physical distancing where appropriate. Learn more at


Our research team leverages theory to conduct applied research that addresses critical safety problems and contributes to the generation and dissemination of knowledge in the healthcare industry.

Usability Services

Through usability consultations and testing, our experts understand human capabilities and limitations and contribute to the development of products and processes that are user-centered.

Safety Advisement

We provide a systems approach that assesses multiple factors and promotes a proactive path to safety.

Education and Outreach

Our team provides dedicated training and mentoring to the next generation of human factors specialists, domestically and globally.